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Contact Verified Peptides

Support is available only to verified professionals and authorised research organisations. Every enquiry is reviewed prior to providing an answer.

Support for Research Enquiries Only

How Our Research Support Team Can Help

If you have questions about our catalogue, your account, or a specific research material, the Verified Peptides team can assist.

Our team deals with

  • Questions related to account verification - eligibility and verification process
  • Enquiries related to laboratory materials - compound information, availability, and cataloguing issues
  • CoA Verification and Documentation - Certificate of Analysis requests and batch documentation
  • Order Support - shipping, delivery, and packaging issues
  • Compliance - regulatory and research material compliance enquiries

We will not answer questions that deal with

  • Dosage, administration and usage
  • Unverified users/individuals and members of the public in general
  • Personal health concerns and veterinary questions

If your inquiry is unrelated to legitimate research purposes, we may be unable to assist.

GET IN TOUCH

Send Us a Message

Submit a request using the form below to contact the Verified Peptides support team. Please provide your full name and designation, your institution or organisation, the type of enquiry, and your professional registration number or organisational affiliation - these details help us direct your enquiry and verify eligibility before providing a response.


    REACH OUT

    Contact Information

    Have a question about our research materials, batch documentation, or your order? Our team is ready to assist verified researchers.

    • Email [email protected] Every enquiry is reviewed before a response is provided
    • Location Verified Peptides Sydney, NSW, Australia
    • Support Hours Monday - Friday: 9:00 AM - 5:00 PM (AEST) Saturday - Sunday: Closed
    • Batch & COA Enquiries Search the COA Library Include your batch/lot number when contacting us
    Response Time

    When You Can Expect to Hear Back

    General enquiries Within 2 business days
    Account verification Within 3-5 business days
    Urgent CoA or order queries Flag as urgent in the form and we will prioritise

    Our team operates Monday to Friday, 9am-5pm AEST.

    Compliance Note

    Verified Peptides works only with verified laboratories, research organisations, and AHPRA-registered medical practitioners. We are not a pharmacy. We do not offer any medical recommendations. We don't sell to individuals.

    All enquiries made on this page are logged to ensure compliance. Any enquiry that appears unrelated to legitimate research activities may not receive a response.

    Not intended for human or animal consumption. For research purposes only.

    Frequently Asked Questions

    Verified laboratories, research institutions, and qualified professionals.
    Yes. Verified users may submit questions regarding specific research materials, product documentation, or availability.
    No, all our products are intended for laboratory research purposes only.
    Typically within 24-48 business hours.

    The products and information offered by Verified Peptides are intended for legitimate laboratory, analytical and scientific research applications only. Products are not for human or veterinary use, and are not therapeutic goods. The results of studies should be interpreted based on the experimental model and the limitations of the existing evidence base.

    Product information and educational materials are provided only for research and informational purposes and must not be interpreted as medical advice, diagnosis or treatment.

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